On the previous platform, N-Essentials relied on a significant number of conflicting plug-ins that burdened the system and significantly reduced performance. This required time-consuming and unnecessary manual intervention.

The new site needed to be more sophisticated in many ways to provide a more engaging customer experience, from internal marketing tools to overall reliable performance. N-Essentials offers a highly personalized experience to customers, so providing a smooth journey from start to finish is crucial for our client's success.

The built-in BigCommerce system comes equipped with many features that N-Essentials needs, preventing reliance on extensions that may not communicate well with each other. SmartOSC can leverage the feature-rich BigCommerce platform to meet N-Essentials' requirements. Customer information, orders, products, and reviews were successfully migrated from the original platform seamlessly, providing uninterrupted service to their customer base.

We assessed N-Essentials' business needs and made the necessary adjustments to optimize their payment and shipping processes. Now customers can rely on a personalized and secure payment process with fast shipping.

The design and theme for the N-Essentials site were updated to make it easier for visitors to navigate and find what they are looking for. This new design is also more SEO-friendly, increasing traffic to the site.