ZeroUV faced challenges in managing and maintaining accurate inventory updates, leading to fulfillment issues. Naturally, these problems created friction with customers and damaged the brand.

Their original system caused delays and inaccuracies in product delivery.

ZeroUV needed to update their website and implement a custom-built system to organize their orders.

SmartOSC provided a team of experienced eCommerce business analysts to collaborate with ZeroUV's eCommerce team to build the necessary custom system.

Using the Laravel platform, SmartOSC developed a new middleware system to synchronize all online sales channels with their warehouse. This centralized hub combines warehouse product data with stock data stored across sales channels in real-time.

Fortunately, with the launch of the new middleware system, positive effects emerged for the processes and procedures involved in warehouse fulfillment. SmartOSC ensured effective order fulfillment for ZeroUV thanks to cross-channel order information, synchronized orders, and more. This allowed for up-to-date information without the need for manual input, streamlining coordination between various departments, resulting in timely and cost-effective operations.