BAEMIN, an online application, is managed by Woowa Brothers Vietnam, which is a crucial part of the collaboration between Woowa Brothers, a leading food delivery company in Korea, and Delivery Hero, a global leader in local delivery services operating in over 50 countries.<\/p>\n
Currently, BAEMIN has 20,000 app downloads per month, 82.6 million weekly app visits, and has gained much love from its loyal users.<\/p>\n<\/div>
![](\"https:\/\/smartosc.co.id\/wp-content\/uploads\/2025\/03\/image-15.png\" "\\"Baemin\\"")
<\/span><\/div><\/div><\/div><\/div><\/div>CHALLENGES<\/h5><\/div>We Help Companies Design the Right Solutions<\/span><\/strong><\/h3><\/div><\/div><\/div>Barriers to Expanding Market Share<\/h4><\/div>Initially, BAEMIN faced significant challenges\u2014 as a new brand, they had to compete with established competitors in the market. To accelerate growth, BAEMIN needed to quickly recruit drivers and restaurants. However, the partner application process was hindered by complex bureaucracy, slowing down the onboarding process for new merchants and drivers.
\nTo address this challenge, BAEMIN decided to implement a digital CRM solution. This way, the process became more efficient, improving the entire partner onboarding flow and eliminating unnecessary steps in the system, allowing the business to grow faster.<\/p>\n<\/div>