Index Living is the largest furniture brand group in Thailand, with 25 stores in 17 provinces, including 9 in Bangkok. Offering furniture, home decor, and household equipment, Index Living Mall opened its first branch in 2002 and has experienced rapid expansion.<\/p>\n
The company won the 'Thailand\u2019s Most Admired Brand Award' for three consecutive years from 2015 to 2017.<\/p>\n<\/div>
![](\"https:\/\/smartosc.co.id\/wp-content\/uploads\/2025\/03\/image-3-1.png\" "\\"Index")
<\/span><\/div><\/div><\/div><\/div><\/div>CHALLENGES<\/h5><\/div>We Help Companies Design the Right Solutions<\/span><\/strong><\/h3><\/div><\/div><\/div>Technical Obstacles<\/h4><\/div>The Index Living website runs on Magento 1, making its architecture outdated for scalability and vulnerable to security threats.<\/p>\n<\/div>
Future Expansion<\/h4><\/div>Additionally, the website does not effectively guide customers from the online experience to offline, disrupting sales and impacting brand loyalty. Index Living aims to invest in a stronger eCommerce ecosystem to support a seamless omnichannel shopping experience and pave the way for higher traffic volume.<\/p>\n<\/div>
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![](\"https:\/\/smartosc.co.id\/wp-content\/uploads\/2025\/03\/image-4-1.png\" "\\"Index")
<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>SOLUTIONS<\/h5><\/div>Our Key to Success<\/span><\/strong><\/h3><\/div><\/div><\/div>Upgrade to Magento 2\n\u2028<\/h4><\/div>The website has been upgraded to Magento 2, significantly improving overall load speed and providing a much safer experience. This upgrade also prepares Index Living for future expansion, offering the flexibility to add new tools, channels, and marketplaces.<\/p>\n<\/div>