Known for its innovative air conditioning and climate control solutions, Daikin stands out as a key player in Vietnam's industry. Their commitment to advanced technology and sustainability positions them as a leader in the sector. In adapting to the post-COVID era, Daikin is striving to modernize its operations swiftly, transitioning from traditional manual processes to an efficient E-Office system.<\/p>\n<\/div>
![](\"https:\/\/smartosc.co.id\/wp-content\/uploads\/2025\/03\/DAIKINOffice-Astra01-1920w.webp\" "\\"Daikin\\"")
<\/span><\/div><\/div><\/div><\/div><\/div>CHALLENGES<\/h5><\/div>We Help Companies Design the Right Solutions<\/span><\/strong><\/h3><\/div><\/div><\/div>Complex and Inefficient Request Approval Processes<\/strong><\/h4><\/div>Daikin faced difficulties managing activities among over 1,000 employees due to decreased work efficiency caused by paper-based bottlenecks. Delays in processing and approving documents continued to disrupt employees, directly impacting interdepartmental communication.<\/p>\n<\/div>
Large Volume of Files<\/strong><\/h4><\/div>As Daikin's operations expanded, they encountered millions of files containing employee data, product information, and various other processes. The increasing amount of data added strain to the company's management systems, exacerbating challenges related to time-consuming and inaccurate document processing.<\/p>\n<\/div>
Seeking Comprehensive Digital<\/strong><\/h4><\/div>Transformation\nDaikin aims to undertake a comprehensive digital transformation of its internal processes, focusing on:<\/p>\n
\n- Enhancing the efficiency of document approval processes<\/li>\n
- Building and supporting a robust document storage and archiving management system<\/li>\n
- Centralizing document storage<\/li>\n
- Improving communication quality between production, distribution, and sales departments<\/li>\n<\/ul>\n<\/div>
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![](\"https:\/\/smartosc.co.id\/wp-content\/uploads\/2025\/03\/image.png\" "\\"Daikin\\"")
<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>SOLUTIONS<\/h5><\/div>Our Key to Success<\/span><\/strong><\/h3><\/div><\/div><\/div>SmartOSC focuses on four core functions to enhance internal information processing at Daikin:<\/p>\n<\/div>